2420 Mosside Blvd. Monroeville, PA 15146 1.800.879.4266

CONTEXWeb™

Customized Conference Control Over the Web

CONTEXWeb is a powerful software platform that gives your customers real-time conference access and control from a standard Web browser at any time, from anywhere in the world. Whether they are in the office, at home, or traveling, their conferencing capabilities are always available, which is more important than ever. With the majority of our workforce operating on a hybrid schedule, powerful conferencing capabilities are vital to any successful organization.

Organizations and customers who hold meetings with geographically diverse groups, those who facilitate large, attended event calls, and experienced users who hold frequent unattended meetings are a few examples of those who will find CONTEXWeb a valuable daily tool.

CONTEXWeb is a flexible, comprehensive tool that is used daily in numerous industries, from finance and banking to emergency conferencing.

Comprehensive: CONTEXWeb is the Web-enabled collaboration solution that provides organizations with the means to host browser-based audioconference viewing and control applications.

Flexibility: CONTEXWeb is specially designed to allow quick and easy interface customization. The open architecture enables customers to create multiple environments, which can be assembled and branded on different levels.

Security: With CONTEXWeb, the host can monitor conferences in real time. This allows the host to see every participant, observe their current status, and eject or prohibit unauthorized users or callers.

Scalable: The powerful and versatile software technology of CONTEXWeb enables it to connect to multiple different CONTEX systems, allowing it to access a large number of ports. CONTEXWeb is great for small team calls, large corporate events, and everything in between.

Customizable: CONTEXWeb uses Java Servlet technology to serve HTML pages for the control application. This eliminates corporate firewall issues and provides an easy and simple foundation for customization. CONTEXWeb also has a fully documented API that can be used to develop custom applications and interfaces that utilize all the CONTEX’s powerful and modern conferencing features.

Compatibility: CONTEXWeb can connect to, and manage conferences on the same CONTEX systems that are used for other call types and services. CONTEXWeb enhances the functionality of your current CONTEX systems, enabling the single system to simultaneously host operator attended calls, unattended calls, on-demand services, and CONTEXWeb-controlled conference. No matter the call type, users can make a request through the Web interface or via DTMF to have an operator join and assist their calls.

Convenience: With CONTEXWeb text chat, users may send messages to the entire conference, individuals, or a group of selected participants.

Taking Control with CONTEXWeb at a Glance:

Web-Enabled Collaboration: CONTEXWeb provides meeting hosts with a convenient, browser-based means to view and control conference end-users.

Open Architecture Customization: Designed to allow quick and easy customization of the end-user interface, the open architecture enables service providers to create specialized environments for different service levels and branded offerings.

Fortifying Call Security: By monitoring conferences in real time, hosts are able to see every participant, observe their current status, and eject unauthorized callers.

Widespread Compatibility: CONTEXWeb integrates seamlessly with the dynamic functionality of Summit platforms. A single system can host operator attended, unattended, on-demand (reservationless), and CONTEXWeb-controlled conferences — all at the same time. No matter the call type, CONTEXWeb can enhance the experience.

Convenient Tools: CONTEXWeb features convenient, easy-to-use controls for conference management, voting, Q&A session management, text chat, and more.

Massive Scalability: To serve large pools of ports, CONTEXWeb can scale across multiple Summit systems. Users can host thousands of parties in a single call, conduct conference-wide voting sessions, and, with Multibridge Q&A, view and control question and answer sessions across multiple bridges.